As we navigate these difficult times we will do our best to continue to operate while putting the health of our staff, clients, and partner as our top priority.
First and foremost, the health and well-being of our staff, customers and partners remains top of mind and our highest priority, and we will continue to act thoughtfully despite the disruption and uncertainty COVID-19 brings to our daily lives. As part of the community, we are navigating this situation with flexibility, learning and adapting as new information is made available. To ensure that we continue to operate responsibly, We’ve already taken a series of precautionary steps in response to this emerging public health impact.
We are taking guidance from the CDC and local health authorities, and are prepared to cease regular operations if such a measure is required.
As per Broward county ordinance, our office and warehouse will be closed to the public beginning on Monday, March 23, 2020, and until further notice.
We will continue to provide support to new and existing clients during our reduced operating hours from 9:00 am to 3:00 pm. Mon - Friday. during these times all of our communication channels will be available. If you need assistance at any other time please email us at firstname.lastname@example.org and we will get back to you as soon as possible.
During field visits, project initiation and construction, we will keep a safe distance from both staff and clients. We will also limit person interactions to the strictly necessary while following CDC guidance on person to person interactions.
We have fully implemented our work from home and sick leave policy. All office and non essential staff have transitioned to a work from home model limiting personal interactions. Our sales staff will continue to conduct virtual appointments and our construction team will continue to operate while taking all precautions necessary. If you have an ongoing project our operations department will be keeping you up to date on the next steps and any changes.
We are closely monitoring and following all guidelines set by the CDC, as well as other state and local public health officials, and will continue to implement any new measures that are instituted.
Again, your health and safety, as well as that of our team members, guide everything we do at Aluma Outdoor Designs. We appreciate your understanding and look forward to seeing you soon.
To all of our valued customers and suppliers,